Interviewer FAQ

  • How does Hume help me as an interviewer?

    • Hume allows you to focus on the candidate, not on taking notes. It conveniently puts your structured interview questions and areas to cover at your fingertips, captures the details to make it easy and fast to leave substantive feedback, makes it seamless to collaborate with your hiring team to efficiently stay in-sync, and creates a more fair and equitable hiring process by removing subjectivity.

  • What should I say if a candidate asks why we record our interviews?

    • Here are the simple answers to have in your back pocket:

    • We record our interviews so we can focus on the conversation, not taking notes, and run a better hiring process.

    • Memory recall actually declines to 44% one hour after an interview. We want to make sure that we are basing our hiring decisions on your merit, and not our memory.

    • Hume allows us to run a more equitable process by ensuring that all candidates are given the same questions and experience. Rather than requiring perfect recall or notes, it will allow hiring managers to refer back to specific questions and answers, and to triangulate perspectives using concrete examples.

    • Hume also ensures your interviews are structured and well thought out, giving you the best opportunity to showcase your relevant experience and qualifications.

    • If you speak with multiple interviewers, Hume will help the hiring team coordinate to give you a great experience. It’ll be much less likely you’ll be asked to “Tell me about yourself” four times in four interviews.

  • Will the candidate know they are being recorded?

    • Yes of course, the candidate will be made aware of the recording in the following ways:

    • The Hume Disclosure is included in event invitations and on interviews.

    • Candidate’s receive the following disclosure in every single interview confirmation email:

      “We ask structured questions for all interviews - meaning, all candidates are asked the same questions in an effort to reduce bias and to even the playing-field. Please note, this interview may be recorded so that we can focus on you, not taking notes, and ensure that we’re delivering a great interview experience. If you prefer not to be recorded during your interview, please let us know - the structure of the interview and decision-making process will remain the same and your decision not to be recorded will have no weight on your candidacy.”

    • For Zoom interviews with Hume, there are two possible notification points for Zoom.

      • Candidates see a visual “Recording” in the top left corner of the Zoom.

      • As an interviewer, you have the option to enable active consent in Zoom, meaning that candidates have to click to agree to enter the Zoom, with the understanding that they will be recorded.

    Is using Hume optional for our candidates?

    • Yes, Hume is optional for both our interviewers AND our candidates. We will only record interviews with a candidate’s explicit consent and they can choose to opt out at any time. If they do, the structure of the interview and decision process will remain the same and their decision will have no weight on their candidacy.

  • What if the candidate doesn’t want to be recorded?

    • If you encounter a candidate who requests not to be recorded, the recording is easy to turn off. To stop recording a Hume phone interview, simply press the “Cancel Recording” button. You do not need to call the candidate back or spin up a new Zoom, simply continue the conversation and none of it will be recorded. To stop the recording in Zoom, use the stop button in the top left of the Zoom or in the control window.

  • Will Hume take notes for me?

    • Yes. Full transcription, annotation of key moments and bullet list summariies are all provided in Hume after your interview.

  • Who can see a an interview done using Hume?

    • The hiring team for the role and the talent team will be able to see your interviews. Interviews can be made private in Hume of course, if necessary.

  • Can candidates request a copy of their recordings?

    • A: Yes, Hume will provide candidates a copy of their recording and transcript upon request to [email protected]

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